Having helped insured families deal with the loss of any peril since 1996, we’ve established a quick and efficient approach to ensure a consistent level of service and quality.


  1. The most immediate and important step in any restoration project is to ensure the safety and well-being of the customer, and assure them that CJB is there to take care of them and guide them through this unfortunate situation. Dealing with a loss, whether it be from water, fire or any other peril, can be extremely stressful and difficult. CJB is here to make the process as smooth, stress free and safe as possible.
  2. The next step is to minimize and mitigate any further damage. This is done by means of water extraction, drying equipment, odour control, demolition (if necessary) and thorough cleaning. This step typically lasts for 4 days, depending on the size of the job and extent of the damage. CJB’s highly trained staff and management will maintain clear communication and update you on a regular basis throughout the project.
  3. The final step in the process is getting your home back to the way it was. The repair and rebuild of your home tends to feel like the most delayed and drawn out portion of the claim. CJB’s professional contractors and in house construction team is dedicated to alleviating these difficulties and getting your home back to normal as quickly as possible.